| Where does the guest order? | The QR is the system. The guest's phone is the ordering screen, by default, on every plan.QR-first, not QR-added | Scan & Order is sold as a separate add-on that plugs into the POS. | QR Solutions is its own product line. They also integrate with other POS systems. | RestroScan — QR ordering in a customer-experience suite, next to the POS. | Website, own app and aggregator orders. Table QR is not how they introduce the product. |
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| How does the kitchen get the order? | A live ticket on a screen. Confirmed, preparing, ready, served — updating as it happens.A live screen, not a printer | Station-wise KOT to a printer, or a KDS they sell as an add-on. | Rista POS includes KOT as part of restaurant management. | A native Kitchen Display System in the kitchen suite. | A kitchen display that shows orders in real time. |
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| What does the waiter use? | Waiter, cashier, host and captain share one phone app. Each sees their job. Guest calls land there live.A waiter panel, not a group chat | Staff use a Captain app and a KDS around the billing POS. | A waiter application, listed among other features. | Tablet ordering and server management on the POS. | A mobile cloud POS for the floor. |
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| Does the guest need an app? | Nothing to install. It opens in the browser your guest already has.No download, ever | Guests scan in the browser. Staff still need Captain and KDS apps. | Camera QR, no extra guest app. They also sell a waiter application. | RestroScan in the browser, plus a branded guest app if you want one. | They sell the restaurant its own mobile app. |
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| How do you get more features? | One plan. Ordering, kitchen, payments, stock, guests and reports are all already in it.One system, not a shopping list | An App Marketplace — you add and pay for apps as you need them. | A suite: digital storefront, QR, Rista POS, payments, capital. | A platform of named products, plus 500+ third-party integrations. | A suite — website, app, POS, KDS, CRM, loyalty, aggregator merge. |
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| What does the AI do? | SpiceBot helps your guest choose, tells the kitchen what's coming, and briefs you before service.AI in the middle, not on the side | The billing product is not built around an AI layer. | Not described as an AI product. QR, POS, payments and a waiter app. | ML order-forecasting in the kitchen suite. Not a guest assistant on the menu. | Chatbots collect feedback. Cooking-time prediction on the KDS. Not a menu assistant. |
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| What hardware do you buy? | A browser. Phones your staff already carry, and a screen in the kitchen.Start with what you own | Billing terminals and counters, with 200+ hardware integrations. | Built to sit with leading POS hardware, plus QR on the table. | Cloud POS, tablets, kiosks, and 500+ partner integrations. | A mobile cloud POS. Hardware is not the story they lead with. |
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| What happens at outlet number two? | You step onto the franchise rungs — one menu, one guest list, one set of numbers, up to unlimited outlets.One ladder, all the way up | Multi-outlet is handled inside the POS product. | Restaurants, cafes and QSR chains from one dashboard. | Built for large chains and franchise networks — not as an SMB tool. | Multi-brand, multi-outlet — especially cloud kitchens. |
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| What does it cost to find out? | Free on five tables. Live in a day. No card, no demo call first.Try it tonight | Pricing is quoted per restaurant, on request. | A demo first. Onboarding in about three days. A per-transaction service fee. | Sold as an enterprise platform. You start with a conversation. | A demo to start. No free dine-in floor on the public site. |
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